Privacy Policy — 24 Air Limo
24 Air Limo ("we," "our," or "the company") is committed to protecting the privacy of our customers, website visitors, and partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our luxury limousine and chauffeur services or visit our website at 24airlimo.com.
Last updated: January 1, 2026 | Effective date: January 1, 2026
Information We Collect
Information You Provide Directly
When you book a limo, request a quote, or contact us, we collect:
- Full name and contact information (phone number, email address)
- Pickup and drop-off addresses, flight information, and travel details
- Payment information (processed securely; card numbers are never stored)
- Special requests, accessibility needs, and service preferences
- Messages and communications you send to us
Information Collected Automatically
When you visit 24airlimo.com, we automatically collect:
- Browser type, device type, and operating system
- IP address and approximate geographic location
- Pages visited, time on page, and navigation behavior
- Referral source (how you found our website)
How We Use Your Information
- Fulfill your booking — dispatching your chauffeur, confirming your ride, and sending booking confirmations
- Communicate with you — responding to inquiries, sending service updates, and providing customer support
- Process payment — completing your transaction securely
- Improve our service — analyzing usage patterns to enhance website functionality and customer experience
- Legal compliance — fulfilling our obligations under applicable laws and regulations
Information Sharing and Disclosure
24 Air Limo does not sell, rent, or trade your personal information to third parties. We share information only in the following limited circumstances:
- Service providers — with trusted vendors (payment processors, email platforms) who assist in operating our business under strict confidentiality agreements
- Legal requirements — when required by law, court order, or governmental authority
- Safety — to protect the safety of passengers, chauffeurs, or the public
Data Security
We use industry-standard SSL/TLS encryption for all data transmission. Payment transactions are processed through PCI-DSS compliant payment processors. We never store full credit card numbers. Access to customer data is restricted to authorized personnel only.
Your Rights and Choices
- Access — you may request a copy of the personal information we hold about you
- Correction — you may request correction of inaccurate information
- Deletion — you may request deletion of your personal data (subject to legal retention requirements)
- Opt-out — you may opt out of marketing communications at any time by contacting us at info@24airlimo.com or calling 617-470-4960
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.
Contact Us — Privacy Questions
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
- Phone: 617-470-4960 (24/7)
- Email: info@24airlimo.com
- WhatsApp: 781-307-6773
- Address: Serving ME, NH, MA, CT & NY
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our services after any changes constitutes your acceptance of the updated policy.